Internet & Browser Problems

Malware: The most common problems occur after malicious software becomes attached to your browser. Viruses are fairly easy to detect and remove. Malware takes a little digging and some special software tools. Annoying malware attacks can cause your browser to re-direct to websites that you did not want to see, popups and even changing your search results. This can be cleaned.

Add-Ons: Another problem people have is having too many add-ons, such as toolbars, that slow down the browser. Most were installed when a website suggests you install the add-on in order to view their content. Some came with your computer as a promotion. Many are not needed and can be un-installed.

Settings and Memory: Your cache and other setting can be adjusted and tuned for better performance. Adding memory(1) to you computer almost always speeds up your internet experience.

Lost Data / Pictures

If you just got a new computer or if your old one won’t boot for any reason or you fear your computer is about to break down, you do not have to loose all of your documents, photos and videos. In most cases the information can be retrieved and put on to a new hard drive or new computer.

Slow Performance

Sometimes it is as simple as the age of your computer, but often you will have too many programs loading into memory that you don’t even see. Your system will run better if the unneeded programs are told not to load. Another trick is adjusting your computer’s virtual / performance setting. And, again, more memory (RAM) always helps.

Things Just Not Working

Your CD/DVD player won’t play or burn. Before you have a new one put in it is always wise to check the driver (software) and check for hardware or software conflicts. The same is true for printing or monitor problems. If you have booting problems sometimes a new power supply is the answer. With the prices going down, sometimes a new computer is the answer. In which case you will just need to transfer your documents to the new system. But, sometimes a tuneup is more in line with your budget.

Getting Started

Call me or send me a note describing your problem. I can come to your place to do the work but I will charge you 50 cents a mile and the time from my place to yours and back. Plus your fix might require that I use another computer to go on-line for updates or to peek into yours, so the best solution is for you to bring me your computer. Be sure to call first.

Hardware costs. If it is determined that you need hardware, such as a drive, DVD, memory cards, etc. I do not mark up the price. I only charge for the work and you pay me back for the components I purchased. No hardware will be ordered until I talk to you and get your permission to do the upgrade or repair. And I may ask that you pre-pay for the hardware before I order it because I don’t want to be stuck with parts I don’t need.

I charge $50 /hour, one hour minimum. Most really big messes take one to three hours to fix. If it can’t be fixed I will only charge one hour and will provide a recommendation for a satisfactory resolution for you.

Call Agust Gudmundsson (that’s pronounced August) at (304) 799-3989 or email a question to agust@agust.com. Be prepared to bring half of the minimum $50 payment ($25) when you bring your computer to me. Thank you.

Business

Each business solution is unique, so please call 304-799-3989. The last company that I owned had over 40 employees using more than 80 desktops, laptops and servers. The best way to serve your organization is getting to know you first. Call or use this link: agust@agust.com